Free Challenge Claim

This is where you collect your Holiday Free Challenge reward. If your post reached 300 likes, send us the proof and we take it from there.

Have these three things ready

  • Your order number – it starts with # and is in your order confirmation email.
  • The link to your post – the public URL, not a screenshot of the URL bar.
  • A screenshot of the like count – taken from that same post, showing 300 or more.

The post must be on TikTok, Instagram, Facebook, X or YouTube, must tag @xhandleTools, and must show x-handle.com in the caption or on screen.

Our accounts: TikTok · Instagram · Facebook · X · YouTube

What happens after you submit

  1. We check it. Order placed inside the window, Entry Pass on the same order, post live and over 300 likes.
  2. We reply by email. If something is missing we tell you what, once.
  3. We refund. The highest-priced item in that order goes back to your original payment method within 14 business days of verification.

The rules, in short

  • Purchase window: 25 October – 31 December 2026, with the free Entry Pass in the same order.
  • One item is refunded – the most expensive one in that order. Not the whole order.
  • No cap — that one item is refunded at its full price.
  • Shipping, taxes and duties are not refunded.
  • One reward per customer.

Full terms are on the Holiday Free Challenge page.

Claim questions

My post hit 300 likes, but I ordered on 24 October. Can I claim?

No. The order has to be placed between 25 October and 31 December 2026, and it has to include the free Entry Pass.

I forgot to add the Entry Pass. Can you add it now?

No. The Entry Pass must be on the same order at checkout. We cannot attach it afterwards.

My order had three items. Do I get all of them back?

No. One item is refunded – the highest-priced one. The rest stay paid.

The item I want refunded is expensive.

It is still fully refunded. There is no cap on the item price.

How long do I have to post the video?

Post within 30 days of delivery, and no later than 28 February 2027.

I have two qualifying orders. Can I claim twice?

No. One reward per customer, even across multiple qualifying orders.

Do I have to delete my post afterwards?

No. You keep your video. We may ask permission to reshare it, and we will always ask first.